Receptionist

Bethany is seeking an experienced medical office receptionist to join the team!

This is an office position responsible for front desk management, incoming phone calls, and data entry within the electronic medical record.

Hours are Monday-Friday 8am - 5pm in our beautiful Greentree office.

The Bethany Way

That is what our staff calls it, the Bethany Way.

It means taking care of each other so that we can take care of our patients and families. We have been named to the Best Places to Work list in Western Pennsylvania or Pennsylvania 13 times.

It means being part of a team, a family, that gives 100% to take care of our patients and families.

It means having your voice heard and your opinion valued.

Responsibilities and Duties

  • Perform data entry of patient information as needed into patient database system. Verify accuracy of data entry of patient information, including changes and discharge information.

  • Update patient information as necessary and communicate changes in patient information effectively

  • File within medical records to remain compliant with pertinent federal and state regulations (including HIPAA).

  • Log, fax and mail verbal orders and care plans for physician’s signatures, maintain files until signed order is returned. Log return information. Follow-up on orders that are not returned timely.

  • Mail and track requests for medical information as needed to support the patient’s hospice diagnosis.

  • Work with the clinical team to resolve any issues.

  • Forward copies of documents to attending physicians.

  • Answer phones as needed.

  • Interact with staff in a positive and motivated fashion

  • Support other team members with clerical assistance as needed.

  • Participate in staff meetings, department meetings, team meetings, briefings, in-services, committees and other related activities as needed.

  • Maintain compliance with local, state and federal laws, Medicare regulations and established company policies and procedures.

  • Meet or exceed delivery of company service standards in a consistent manner.

  • Conduct all business activities in a professional and ethical manner.

Qualifications

  • 2+ years related medical office clerical experience,

  • Proficient PC skills including Microsoft Office

  • Excellent phone and customer service skills

  • Flexible and cooperative in fulfilling all obligations

  • Desire to be part of the best hospice team in western Pennsylvania

The Benefits

We take care of our staff with excellent benefits:

  • Medical, dental, vision and life insurance with low employee contributions

  • Supplemental insurances for cancer, critical illness, disability and more

  • PTO of 17 days per year, with increases after 2 years of employment

  • 6 paid holidays

  • Paid mileage/paid cell phone stipend

  • 401K with employer match

  • Uniforms & all PPE provided

  • Employee Assistance Program

  • Tuition Reimbursement and Continuing Education

  • Pet Insurance

  • The ability to brag that you work for Bethany Hospice and more!

The Details

  • Salary range: Starting at $15/hour

  • Hours: Full-time, Monday-Friday 8 AM - 5 PM

  • Location: Pittsburgh, PA

Come Interview Us!

Please contact us with any questions. Join our team—we got you!

View all jobs at Bethany Hospice & Palliative Care

Bethany Hospice is an Equal Opportunity Employer and does not discriminate against employees or applicants for employment on the basis of their race, color, religion, creed, sex, national origin or ancestry, age, sexual orientation, mental or physical disability, citizenship or veteran status.

Join us—apply!

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